Expectations for CDMO project management are changing. Clients still require strong execution, but they increasingly want project managers to act as strategic partners who anticipate risks, connect technical teams and maintain visibility across the project.
In this video interview, Rachel Wilson, Director of Business Operations at Grand River Aseptic Manufacturing (GRAM), explains why communication, transparency and clear expectations are central to successful sterile fill-finish partnerships. She shares practical ways to align stakeholders early, tailor project reporting to client needs and address concerns before they become larger problems.
Wilson also discusses keeping commercial readiness in view from day one and how software, AI and automation could make project management more data-driven. Watch the interview to learn why the future of the role may focus less on data entry and follow-up and more on leadership, guidance and proactive risk mitigation.